About us

Our Mission

Capital Bankcard Group has become one of the most respected organizations in the merchant services industry. Our company was founded in 1998 on the principle that businesses should receive superior credit card processing and customer care services. Over 80,000 merchants later, we continue to offer quality customer service, along with customized and innovative solutions so businesses can thrive and remain successful.

At Capital Bankcard we offer a complete selection of PCI Compliant terminals and equipment.

Allow us to assess the effectiveness of your current payment processing system. We guarantee that we can help you improve that process and save on your bottom line. As your partner, our goal is to maximize your business’ potential, save you money and develop a relationship with you built on trust. We always have your best interests at the forefront of anything we do.

Standard Desktop  Terminal

Desktop terminals allow you to connect to a traditional telephone line or Internet based IP CAT 5/6 line for a faster transaction speed

  • EMV & NFC
  • Apple Pay
  • Google Wallet
  • Android Pay

point-of-Sale Systems

All-in-one systems combine:

  • Full Color Countertop or Tablet Display
  • Cash Drawer
  • Portable Tablets
  • Multiple Printer Options
  • Sale Reporting Capabilities

pin pads

Used for accepting PIN Debit card transactions at the point of sale.


Accept payments from your business website with PCI compliant gateways.

Wireless Terminals

Using cellular towers, a hand held wireless terminal connects just like a mobile device using 3G/4G to process transactions.

Mobile smart-Phone Processing

Mobile Chip Card (EMV) reader allows you to accept payments anytime, anywhere on almost any device.

Gift & Loyalty

Create custom gift & loyalty cards for your business.

Virtual Terminals

Use your own existing office computer, laptop, or iPad to conduct keyed transactions, including recurring billing.

Who We Are

Capital Bankcard Group is a leading provider of low cost merchant services. We specialize in secure, fast, and affordable payment terminals, POS Systems and processing plans.

We make it easy for entrepreneurs to get paid by their customers. From coffee shops, restaurants, brick & mortar retail, to mobile smart-phone contractors, medical offices, and car dealerships; we can help them all!

Capri Benettieri

Capri has been with Capital Bankcard Group for over 10 years. She brings a wealth of knowledge in the credit card processing industry. Capri understands the importance of working closely with each merchant. Even in this fast-paced, high-tech world that we all live in, the Agent Offices of Capital Bankcard recognize that merchants demand full disclosure, low pricing, timely customer service, and NO surprises! At the end of the day, merchants want someone they can TRUST. Capri lives in Wethersfield with her husband, two children and their furry friend! She is a ‘07 graduate of Central Connecticut State University.

If you are currently “Accepting” credit cards at your place of business and would like an honest cost comparison, please fax or scan-email to our office two (2) consecutive months of your recent Merchant Statements, all pages, front and back. You may email statements to  Cbenettieri@capitalbankcardgroup.com.

Our trained staff will conduct a detailed cost comparison and call you back with the results.

In addition, please provide us with your name and contact info within this Request-a-Quote form below.

contact information

write us or contact us on our social media

Our work in numbers

TSYS is a member in good standing of the S&P 500.

We are a Member of The Civic 50 and were named one of the 2018 World’s Most Ethical Companies by Ethisphere Magazine.

We currently service over 750,000 merchants.
We are fully operational and have business in over 13 countries.
We processed over 32 billion transactions in 2018.
Overall corporate revenue of 4.0 billion in 2018.

Our Customer Support

We pride ourselves on providing World-Class Service to our customers. Our large in-house support staff undergoes weeks of training to ensure that we provide honest, clear cut, answers to your questions. We never outsource this service, which means you’ll be talking to a Capital Bankcard Group employee who knows your account and understands your business. We are the best in the business and our team will do whatever it takes to keep you up and running and satisfied.

Customer Service Numbers

General Merchant Account Questions

Capital Bankcard Corporate Terminal Support

TSYS Excellence Support

Boston, MA TSYS Corporate Terminal Support

Merchant Assistance Center Authorize.net

(You will need your Gateway ID)

Capital Bankcard American Express Support

TSYS American Express Voice Authorization

PCI Online Questionnaire Survey, Control Scan

Chargeback Department

Voice Authorization